Welcome to UrbanLayer Store! These Terms and Conditions outline the rules and regulations for using our website www.casualtopsales.com and purchasing our minimalist fashion essentials.

1. Acceptance of Terms

By accessing our website and making purchases, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.

2. User Obligations and Responsibilities

As a user of UrbanLayer Store, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy or resell any part of our website or products without permission
  • Comply with our return policy requirements when requesting refunds or exchanges
  • Be responsible for maintaining the confidentiality of your account credentials

3. Product and Service Description

UrbanLayer Store specializes in minimalist fashion essentials including:

  • Blouses & Shirts
  • Tank Tops & Camis
  • Tees & T-shirts
  • Vests & Waistcoats

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor display differences.

4. Orders and Payment Terms

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays).

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after dispatch
  • Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 business days after dispatch

We ship worldwide, excluding some remote areas and parts of Asia.

5. Returns and Exchanges

Return Policy

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, with original tags and packaging
  • For hygiene reasons, we cannot accept returns on Tank Tops & Camis unless defective or incorrect

Return Process

  1. Email [email protected] within 15 days with order details
  2. Wait for approval and instructions (within 2 business days)
  3. Package items securely with original packaging and tags
  4. Ship to: UrbanLayer Store Returns, 3995 Preston Street, Caldwell, US 67022

Refunds

  • Processed within 5-7 business days after receiving returned items
  • Issued to original payment method
  • Original shipping fees are non-refundable

6. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of UrbanLayer Store and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

UrbanLayer Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Minor color or texture variations from product images
  • Delivery delays caused by third-party shipping providers or unforeseen circumstances
  • Incorrect information provided by customers during ordering

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, specifically the state where our company is registered.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

11. Contact Information

For questions about these Terms, please contact us at:

UrbanLayer Store
3995 Preston Street
Caldwell, US 67022
Email: [email protected]